hello question about paymant
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hello ! I was ask money back it was 14 june ( Done, you will be refunded with $99.00
You will be refunded the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-10 business days to appear on your online bank account or in 1-2 billing statements) you send me this . Today 3 july. Money dont back to credit card and no any news. thank you
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Hi there bellamerabella,
I have tagged your question for staff attention. They should be with you shortly to assist with an payment related issues.
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Hi @bellamerabella,
I forgot to mention earlier, it might help to subscribe to this topic so that you’ll get a notification when a staff replies. This way you don’t need to monitor your question or post the same question twice.
To subscribe just click on the link Subscribe to Topic in the sidebar.
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Hi bellamerabella,
I checked your account and there appears to have been a technical problem when the refund was requested because it wasn’t processed. We’re really sorry about that! I’ve now fully refunded your plan and if you would like reassurance of this, there is a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Please let me know if you need any further help.
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Hi bellamerabella,
thank you now need again waite 10 days ?
Yes, the refund will take a few days to reach your account now it has been sent. But it is on the way :)
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