Hello:) refund enquiry

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  hjleehyun · Member · Jun 12, 2017 at 12:23 pm

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  I just cancelled my payment and asked for the refund. When will the money come in my bank account? Thanks for your time.

  The blog I need help with is: (visible only to logged in users)

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  dave2swords · Member · Jun 12, 2017 at 1:12 pm

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  Hi there

  I just cancelled my payment and asked for the refund. When will the money come in my bank account?

  In:
  https://en.support.wordpress.com/refunds/#how-will-you-refund-my-payment

  It says

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  Hope that helps!
  dave

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  gemmacevans · Member · Jun 13, 2017 at 11:56 am

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  Hi julsbrow,

  I’ve checked your account and a refund was sent on 12-Jun-2017. There is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  As dave2swords mentioned, the money should reach you in 5-7 business days.

  Let me know if you need any further help.