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Forums / Hello WordPress.com

Hello WordPress.com

  • Unknown's avatar
    faqchickens · Member · Dec 16, 2023 at 3:40 am
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    First of all, I write this email from my FAQChickens.com account in WordPress.com, because the issue regards is with my TNCountryHomes.com account.

    I bought 3 business fully paid year subscriptions for Hosting and domains.

    Because of all the issues, i decided to cancel the 2 year subscriptions from my WP>COm account attached to TNCountryHomes.com

    I had asked (after 5 days of using it but within the 14 days) for reimbursement of the 2 hosting packages attached to that account. You refunded 1, but the other is still active. The problem is this: You do not allow me anymore to send emails or chat from that account (TNCountryHomes.com) You haven’t answered ANY of my 9 emails send to several email accounts. You do not speak to me on ANY way about the $165,65 cents and if I am going to be refunded…. In the meanwhile, I cant access the Chat or send emails from that account while there is still money open….

    What is going on??? Why do i not hear anything??? What have i done wrong to you???? Why are you holding my money???? How SAD(!!!!) that I have to respond through a public platform!!!
    This horrific, not needed and it says something about your customer service!!!

    Please send me an email back, and a confirmation that the rest of the money is refunded….

    Kind regards,

    Chuck!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fstat · Staff · Dec 16, 2023 at 10:51 am
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    Hi there,

    I see we already helped with that via live chat. Should you have any more questions or need additional help, please don’t hesitate to ask. We’re always here and happy to help.

  • The topic ‘Hello WordPress.com’ is closed to new replies.

Tags

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  • currency
  • payment
  • wpcomdomain
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from faqchickens

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