hello – you have charged me for a service I do not require

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  mariapattinson388113967 · Member · May 13, 2020 at 9:37 am

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  The debit card you have on file for me is out of date and yet you were able to debit my account for the service – which I no longer require. I would like this refunded as you had no authorisation to debit the card . Thanks

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  staff-mckluskey · Staff · May 13, 2020 at 10:46 am

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  Hi there!

  There are no sites or upgrades on the account you’re contacting us from – mariapattinson388113967.

  You can log into the correct account and manage your purchases directly from https://wordpress.com/me/purchases/billing.

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.