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  maronovitz2015 · Member · Nov 25, 2016 at 7:32 pm

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  Renew. Also, I lost my password for administrator to my site. Could you help me with both?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 25, 2016 at 7:53 pm

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  I see the domain URL.

  1. What is the underlying .wordpress.com URL?
  2. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  3. When was the upgrade purchased?
  5. When did expiration take place?
  6. Have you read domain expiration? https://en.support.wordpress.com/domains/domain-expiration/

  Note: https://en.support.wordpress.com/domains/domain-expiration/#domain-released

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Nov 25, 2016 at 8:05 pm

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  P.S. Once you have it set up properly and renewed the upgrade domain mapping will provide a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long.

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  justjennifer · Member · Nov 26, 2016 at 7:49 am

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  michaelaronovitz.com appears to be mapped to theauthorsgraveyard.wordpress.com

  @maronovitz2015 If you need to reset the account password or recover trhe account, please follow the instructions in this Support doc to do so: https://en.support.wordpress.com/account-recovery/

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  kokkieh · Staff · Nov 27, 2016 at 4:51 pm

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  Hi there,

  If this is for the domain, michaelaronovitz.com, that domain belongs to the username, darcnina. Only that user can renew or otherwise manage the domain and Custom Design upgrades on that site.

  I lost my password for administrator to my site

  Please see here for the options to recover the password of a site.

  Account Recovery