Help

• 

  eatbene · Member · Dec 20, 2016 at 8:47 pm

  • Copy link
  • Add topic to favorites

  Hello – I’m looking for answers in how to enter my gmail account attached to my wordpress account. Could you please assist in gaining access again to the gmail account connected to my profile?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 20, 2016 at 8:51 pm

  • Copy link

  Are you referring to this: Adding G Suite to Your Site?
  https://en.support.wordpress.com/adding-g-suite-to-your-site/

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account. You can create one gravatar for every username account that applies to all blogs registered under the same username account and email address.
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/

  There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account.

  The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time.

  For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

• 

  timethief · Member · Dec 20, 2016 at 8:53 pm

  • Copy link

  If you cannot locate the email verification check your email client spam filter and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you are still not successful type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  chriswsmith · Member · Dec 21, 2016 at 4:58 pm

  • Copy link

  Hi there!

  Can you please change your account email here: https://wordpress.com/me/account to an email address you have access to, which would NOT be an email associated with a Google Apps/G-Suite account?

  Once you’ve changed that email account, we’ll be able to contact you and help get this fixed.

  Thanks!