help

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  larsonupholstery · Member · Jan 20, 2017 at 2:58 am

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  Im unable to log int my dashboard!!! it says my e-mail is incorrect.
  and now my website is down!!

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jan 20, 2017 at 5:25 pm

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  Howdy –

  https://larsonupholstery.wordpress.com/ is working in my browser. Was there a different site you needed help with?

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  larsonupholstery · Member · Jan 20, 2017 at 7:02 pm

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  No, I’m not sure how to explain, I had a friend/developer build the site so I have no clue haw it works.
  I have an e-commerce site
  http://larsonupholstery.com/
  This is no longer up and I’m unable to log onto my admin because al the sudden it says my e-mail/username is invalid?

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  staff-zinnia · Staff · Jan 23, 2017 at 3:00 pm

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  Good Morning –

  http://larsonupholstery.com/ is not hosted with us at WordPress.com. Because of that I do not have any access to your account or site for troubleshooting.

  There are 2 versions of WordPress. What we do here at WordPress.com is a bit different from the installed version of WordPress that your site is using. This guide outlines those differences: https://en.support.wordpress.com/com-vs-org/

  For help with this site you will want to post in the WordPress.org support forums at https://wordpress.org/support/ or get in touch with your host.