help
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I need to renew a domain without upgrading
The blog I need help with is: (visible only to logged in users)
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Did you allow this URL to expire janellemarietv.com?
https://en.support.wordpress.com/domains/domain-expiration/There are no monthly payment plans. We are billed annually and have to pay in full at the time of upgrading.
re: purchasing upgrades
WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/ Add a plan for each of your sites here: http://store.wordpress.com/plans/.
Details:
There are no monthly payment plans and no bulk deal upgrades. We are billed annually. Also note that purchase orders are not accepted. We must pay for all upgrades in full at the time of purchase.WordPress.com does not accept domain transfers but mapping an existing domain is possible. http://support.wordpress.com/domain-mapping/map-existing-domain/ The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade.
Premium upgrades do not include any premium themes which are all individually priced one time upgrades. The Business upgrade includes access to all premium themes but also note that there is no e-commerce capability under any plan here https://en.forums.wordpress.com/topic/small-business-website-1?replies=2#post-2804631.
Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Also read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
WordPress.com does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here Payment Methods http://en.support.wordpress.com/payment/
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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yes it expired. I wanted to renew and move it to GoDaddy where my website builder is to have everything In one. GoDaddy you can get someone on the phone to help.wordpress you cannot..Fishy and weird …doesn’t make me want to go back
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There’s nothing fishy about the fact that there is no phone support at wordpress.COM. Please be patient while waiting for Staff assistance.
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it is fishy…you should be able to talk with someone. And only being able to renew with upgrades when I don’t need them is greedy and unprofessional
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Hello –
Thanks for the tag, timethief.
janellemarietv.com is in redemption.
This domain expired back at the beginning of December and is now in redemption. There are 2 ways to proceed, but only one will guarantee you maintain ownership of the domain.
We can contact our domain partner and request that the domain be restored. To do this, they will charge an $80 fee. Typically, we hear back within 1-2 days. First, I need to make sure you agree to the fee.
The second option is that you can let the domain continue to process through the redemption period. After 80ish days, the domain will become available again. If you are the first one to register it at that point it belongs to you again. You would also be able to register it somewhere else if desired (not necessarily here with WordPress.com) Now, understand, there is a good chance that a squatter will pick it up and you will be left empty handed.
Please let me know if you have any questions and which way you’d like to move forward.
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