Help!!!!

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  engineerwithflair · Member · Feb 22, 2017 at 8:12 am

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  I want to upgrade my blog plan to premium but I have a question,if at anytime if I downgraded my plan back to free,would it affects my blog content and pictures?Kindly let me know asap

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 22, 2017 at 12:47 pm

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  Hello,

  If you downgraded from Premium to the Free plan, you wouldn’t lose any of your media. The storage limit for the Free plan is currently 3GB — if you were using more than that on the Premium plan, you wouldn’t be able to upload any more media when you downgraded.

  Let me know if you have any questions!

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  gemmacevans · Member · Feb 22, 2017 at 12:48 pm

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  Just to add to my last reply, you would need to delete some of the older media, in order to upload anything new.

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  engineerwithflair · Member · Feb 22, 2017 at 1:16 pm

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  So,if I will be using more than 3GB like 10GB,nothing will get deleted from my blog if I downgraded to free plan?

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  gemmacevans · Member · Feb 22, 2017 at 2:46 pm

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  Yes, that’s correct! Nothing will be deleted from your media library.

  Come back to me if you need any further help.

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  engineerwithflair · Member · Feb 22, 2017 at 7:46 pm

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  I am trying to upgrade and its asking for postal code,being in UAE they don’t have any what should I do to proceed. Sorry for bugging you with so many questions

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  gemmacevans · Member · Feb 23, 2017 at 2:57 pm

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  Hello,

  I checked your account and it looks like you managed to purchase a Premium plan and domain yesterday (2017-02-22).

  If you need anything, let me know.