help

  • Unknown's avatar
    dfmccann · Member ·

    I can’t log into the site tho I was welcomed and clicked on the activate button. any suggestions?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hi there,

    You are posting to the wrong support forum.

    itstheshift.com is a wordpress.ORG software install on paid hosting, hosted by CyrusOne
    Name Servers:
    ns2.bluehost.com
    ns1.bluehost.com

    That site is not on WordPress.COM servers and we cannot help you with it. Contact your host for hosting issues and post to WordPress.ORG support for software issues.

    We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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