help

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  bossbeautyhairextensions · Member · Nov 2, 2018 at 10:08 pm

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  hello, im currently using the hosting site ‘site ground’ but I keep getting this message, how do I uninstall?

  An installation already exists at https://bossbeautyhairbar.com as per our records. To re-install the application please uninstall the existing installation!

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  torres126 · Member · Nov 2, 2018 at 10:15 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon! 😃