help

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  danieljs111 · Member · Nov 4, 2018 at 3:02 pm

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  I don’t know what I need to do!..site is still locked ..and i am losing $ daily!

  Subject: Plz help

  Hey guys –
  I have a problem, my website went down even though I paid what I thought thought I was supposed to be from a received email saying I needed to pay the domain listing, my website is http://www.Prtriswimcoach.com
  Please tell me what I need to do to get this up I have customers texting me and calling with complaints Thank you
  Daniel Smith

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Nov 4, 2018 at 3:04 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  staff-zinnia · Staff · Nov 4, 2018 at 11:08 pm

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  Hi –

  In order to work in Prtriswimcoach.com you need to be signed in to .Prtriswimcoach.com user account. Please write back to me from that account and I can provide additional help.

  The domain is registered at GoDaddy and pointed to WordPress.com through domain mapping. The mapping does not expire until 2019-06-28. Have you contacted GoDaddy to check on the domain registration status?