Help!

• 

  godsvessel917 · Member · Nov 18, 2018 at 3:06 am

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  I can’t even begin this process because I can’t even log in! I keep resetting my password and they go to log in and I still can’t get in! Help!

  The blog I need help with is: (visible only to logged in users)

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  drpapul · Member · Nov 18, 2018 at 7:29 am

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  Hi there,

  Your site is hosted with Bluehost. Your website is using a self-hosted WordPress with a different hosting provider.

  This forum is dedicated to supporting the websites that are hosted at WordPress.com.

  (WordPress.com and WordPress.org are two different platforms. To understand more, please read this.
  https://en.support.wordpress.com/com-vs-org/)

  Pointers for your issue:
  

  1. As you are having self-hosted (at Bluehost) WordPress.org site, you can raise a support request at WordPress.org forums. https://wordpress.org/support/forums/

  2. You can contact your hosting service provider to review the settings of your server. Bluehost support team will help you in this regard.

  Hope that helps

  Regards
  Deb