help

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  nf4e6f7176832ae · Member · May 2, 2019 at 5:48 am

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  Hi, I reconnected to my user, and suddenly all user options are gone and I can not get to edit. Where all the pages and other things progress. I’ll be happy if you connect to my user and try to understand what happened. It’s pretty urgent for me. Thanks

  The blog I need help with is: (visible only to logged in users)

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  happyvimes · Member · May 2, 2019 at 5:58 am

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  Hi @nf4e6f7176832ae,

  I see that nadavcoach4u.com is hosted with WordPress.com and using a third-party site builder (Elementor). If so, I assume that you have a Paid Plan with WordPress.com and therefore have access to live chat and email support with WordPress.com staff. I am tagging this thread for staff so that they can confirm this and help you directly.

  If you’re able to, click on My Site > Help and you should be able to find the Live Chat Support feature and a Happiness Engineer can help you.

  I hope this helps!

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  gemmacevans · Member · May 2, 2019 at 8:57 am

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  Hi nf4e6f7176832ae,

  I just wanted to let you know that we are looking in to what is causing the issue you are experiencing with nadavcoach4u.com. We’ll be in touch as soon as we can, thanks for your patience while we look into this.

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  gemmacevans · Member · May 2, 2019 at 9:42 am

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  Hi again nf4e6f7176832ae,

  We’ve made a change to the site, which should mean you are able to access it now. Can you try again and let me know if you run in to any more trouble?