help

• 

  lisanieves · Member · Jul 3, 2019 at 12:02 pm

  • Copy link
  • Add topic to favorites

  Please help, my site is down and i don’t know how to repair it. It shows this error message:
  Fatal error: Arrays are not allowed in class constants in /home1/lisanieves/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Modules.php on line 31

  Fatal error: Class ‘AutomatticJetpackSyncWC_Log_Handler’ not found in /home1/lisanieves/public_html/wp-content/plugins/woocommerce/includes/log-handlers/class-wc-log-handler-file.php on line 19

  The blog I need help with is: (visible only to logged in users)

• 

  khushbudesaiblog · Member · Jul 3, 2019 at 12:20 pm

  • Copy link

  Hi @lisanieves,

  The URL provided by you seems self-hosted WordPress site. This forum provides assistance to the only site hosted on WordPress.com.

  Thanks to Jetpack, you can connect your site to WordPress.com

  Follow the troubleshooting steps provided by jetpack. https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

  You would get help at the below forum:

  https://wordpress.org/support/

  Further to know more about the differences between WordPress.com and WordPress.org you can read this document:

  https://en.support.wordpress.com/com-vs-org/

• 

  staff-zinnia · Staff · Jul 3, 2019 at 6:39 pm

  • Copy link

  khushbudesaiblog – I’ve added the org tag to this thread. Please use that for future cases of folks requesting help with their WordPress installation. Appreciate all of your help here :)