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  stevespurgeonsr · Member · Feb 12, 2020 at 12:07 am

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  Is it possible to talk to a person to get Support with WordPress?

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  balladeer · Member · Feb 12, 2020 at 12:47 am

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  I was wondering the same thing. My blog is still up but I cannot get into any of my personal items like the dashboard or even most of the screens that it says to click for support chat. Just a blank screen with the WordPress header and that’s it. Is this what you are experiencing, too?

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  fstat · Staff · Feb 12, 2020 at 7:37 am

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  Hi @stevespurgeonsr, How exactly can we help you? Please note that we can only provide support for WordPress.com hosted sites. If your question is related to a site that is using the open-source WordPress.org software, then you need to seek help at these forums:

  https://wordpress.org/support/forums/

  
  @balladeer, This looks like an issue with your browser. Please clear your browser’s cache (https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache) and check that JavaScript is enabled (https://www.enable-javascript.com/).

  Also, are you able to load the contact page?

  https://wordpress.com/help/contact