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  genadye · Member · Feb 23, 2020 at 3:25 am

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  I just purchased Word press and now it is not recognizing my purchase!

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  staff-mckluskey · Staff · Feb 24, 2020 at 9:49 am

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  Hi there!

  There are no purchases on the account from which you’re contacting us, are you sure that you’re accessing the correct account?

  What’s the address of the site where you’ve purchased a subscription?