help
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FOUR people and no help…………………I do NOT have access to the email I used when I was last with you. I changed my email, and remember my log in name, but can’t get my password. I’ve tried and tried. My blog is VERY important. If I need to pay, I will. My charge card number changed. Is that why I didn’t get a bill, or was it cause my email changed
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Hi there,
Can you tell us the URL of the site you’re trying to access? Then we can advise you on the options available in this case.
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growweedinoregon.com I don’t have access to the address you have so I’m unable to see an access code because that’s where it goes to and I can’t see it I changed my user name, and I get emails now on my current address, but NOT any codes. I have NO cell phone to text to either
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I’ve tried logging in, mindala66 says I have no wordpress account. I log into mindala55 and try for password help, but they send it to an address I can’t get to.
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with DreamHost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
Your hosting provider’s support team may also be able to assist.
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