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  mumtiba · Member · Oct 21, 2020 at 9:44 pm

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  how do I reach a person on live chat – everything leads me back here. I need urgent help with a critical error on my site

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  shubhamgmath · Member · Oct 22, 2020 at 1:12 am

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  Hi mumtiba

  how do I reach a person on live chat – everything leads me back here. I need urgent help with a critical error on my site

  Can you please let us know the site URL?

  Also, If your site is under WordPress.com premium, business or e-commerce plan then only you will have access to the live chat support.

  If you are under the free plan of WordPress.com then please feel free to ask your issue here. Volunteers or staff will help you out here to solve that issue.

  For more information on live chat please refer to the link below:
  https://wordpress.com/support/live-chat/

  Hope this helps.