Help
-
-
Hi there,
If you have a Premium plan or higher, you’ll have access to Live Chat Support. Otherwise, feel welcome to post your question right here, and you’ll still be assisted by volunteers and/ staff. Please note that staff members actively monitor these forums.
-
I don’t know if my plan. I’m just helping with editing a website and screwed something up. So I had updated WP to 5.6.1, and I’m pretty sure one of the plugins isn’t compatible with that version. It’s called Collapse O Matic. As a result, when you try to access the site on a cell phone, the main menu at the top left does not drop down. Also there are display issues on 3 different pages, showing a half title that I don’t even see in my editing options. For some reason it’s only happening on about 3 out of ten pages.
-
Can you please confirm the URL of the site you’re having trouble with?
Sounds like you have a self-hosted site, and therefore, in the wrong forum.
These forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software you’ll need to seek assistance here: https://wordpress.org/support/forums/
In case it helps, the difference between the two is explained here: https://en.support.wordpress.com/com-vs-org/
-
-
You could reach out to your hosting provider to have them downgrade the WordPress version to the previous version while you figure out the source of the issue. Or, you could post the questions in WordPress.org forums: https://wordpress.org/support/forums/
- The topic ‘Help’ is closed to new replies.
WordPress.com Forums 