Help

• 

  samanthajoharrisonfe170ba1ab · Member · Jul 8, 2021 at 5:21 am

  • Copy link
  • Add topic to favorites

  I was charged, I have a email receipt & a charge on my card. On the email it has a link, when I click it it shows that I’m not paying for a subscription & shows that I have no charges. I need refunded for this error.

  The site I need help with is jkplaysmamablog.wordpress.com.

• 

  staff-mckluskey · Staff · Jul 8, 2021 at 6:34 am

  • Copy link

  Hi there!

  You are currently logged in as samanthajoharrisonfe170ba1ab, and there are no paid subscriptions on that account.
  Check out the email where the receipt was sent. You will want to log out from your WordPress.com account and log back in using the same email address.

  If you’re having trouble with that, please check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/.