Help

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  horseofcoursestables · Member · Jul 10, 2021 at 3:46 am

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  I have been having issues with my website with Host Gator. The lady who created my website got her account suspended among other things. She gave me her username and login so I could make changes to my website after she got out of the business. But I cannot log in anymore. So I created this account. I guess I just need to get my website linked to me? (Her log in username was hazeltechnology) What do I need to do?
  -Thanks

  The site I need help with is http://www.horseofcoursestables.com. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  staartmees · Member · Jul 10, 2021 at 5:32 am

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  That site is connected to a wordpress.com account however wordpress.com cannot reveal login information.
  As that site uses the open source wordpress.org, you can always log in at http://horseofcoursestables.com/wp-admin/ using the login credentials set in the site. To get further help, go to https://wordpress.org/support/

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  kokkieh · Staff · Jul 10, 2021 at 10:26 am

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  Hi there,

  For access to that site’s dashboard, you’ll have to contact support at Hostgator directly.

  The site is connected to a WordPress.com account via the Jetpack plugin, but we don’t control access to the dashboard itself.