help

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  vicky1clicker1tr · Member · Aug 16, 2021 at 12:26 am

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  Need to talk to word press person. What email address? Need to pay them for my site. Cannot open help. Doesn’t like my email address and it sends me a password, but it refuses to use that when I type it it.

  Please can someone help me? I know forum is not allowed to accept my PayPal payment. Anyone know the email address of Word Press??

  Site: https://vicky1clicker1tr.wordpress.com.
  WP.com: Yes
  Correct account: Yes

• 

  aisajib · Member · Aug 16, 2021 at 4:02 am

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  Hi there!

  We provide email and live chat support after you’ve upgraded to a paid plan. See our support options here: https://wordpress.com/support/help-support-options/

  You were already logged in to your WordPress.com account which you can use to manage the site https://vicky1clicker1tr.wordpress.com that you mentioned. Is there a different site that you’re trying to log in to? If yes, can you share the address of that site?

  Generally speaking, if you want to upgrade an existing WordPress.com site to a paid plan, you can go to https://wordpress.com/plans → choose the site → click Upgrade on your desired plan.

  If you’d like to create a new site with a paid plan, you can go to https://wordpress.com/pricing and start by choosing a paid plan that meets your needs.

  In both cases, you’ll go through the process of choosing a name for your site, selecting an initial design, and then arrive at the checkout page to finish your payment.

  However, if you’re trying to renew an existing site, please share the link to your site and we’ll be happy to investigate further.

  Regards