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  radionorthumberland · Member · Nov 27, 2022 at 8:20 am

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  http://www.obrienimaging.co.uk

  Can anyone help me. I have been trying to get into my website for days with no luck.

  I have been very ill for a long period of time and I have lost my password to the site. I did try to change my password but it threw up a site I had made previous that I never used. I have deleted that site but when I try to find the above address it tells me It doesn’t exist.

  If I can talk to someone in wordpress I could give them all me information, email address etc

  All I want to do is find the site and change the password lol

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  radionorthumberland · Member · Nov 27, 2022 at 8:26 am

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  As you can see It’s coming up as radio northumberland, this is the site I deleted. Also forgot my email addy, it’s (email visible only to moderators and staff)

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  boredtaiga · Member · Nov 27, 2022 at 8:54 am

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  Hi,

  It seems like you might be facing difficulties with a self-hosted WordPress.org website, and not with a WordPress.com-hosted one. WordPress.org is a free site-engine software, while WordPress.com is a web hosting company. You can find more information about the differences between WordPress.org and WordPress.com here: https://wordpress.com/support/com-vs-org/

  You can find further support by posting to the WordPress.org support channel, available from here: wordpress.org/support/forums/

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  radionorthumberland · Member · Nov 27, 2022 at 9:18 am

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  The site is hosted by TSO hosts boredtaiga. I can close it down from my Cpanel but I dont want to do that, not unless I have to

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  boredtaiga · Member · Nov 27, 2022 at 12:17 pm

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  Hi,

  I’m afraid that you will need to post your question to the WordPres.org support channel. Unfortunately, we can only assist you with WordPress.com-related issues here. Thank you for your understanding!

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  themagicrobot · Member · Nov 29, 2022 at 3:53 pm

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  You’re posting into the support forum for free sites at WordPress.com. Your site isn’t here. It is on Tsohost servers. Do you pay them for support? Perhaps reach out to them.

  Domain:obrienimaging.co.uk
  Registrar:Paragon Internet Group Ltd t/a Tsohost
  Name Servers:
  ns1.tsohost.co.uk
  ns2.tsohost.co.uk

  However I can’t see anything preventing you logging in with the correct credentials at http://obrienimaging.co.uk/wp-login.php
  Otherwise if that site uses the wordpress software the correct support forum is
  https://wordpress.org/support/forums/
  You’d need to register an account there to post in their forum.
  https://wordpress.com/support/com-vs-org/