Help

  • Unknown's avatar
    rehbarstore · Member ·

    hello Sir, jetpack plugin is conflicting with my theme, when i install it the shop page on my site turns into a blank page, please help.

    Self-declared URL: https://rehbarbookstore.com/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • julinedossantos1 · Staff ·

    Hello,

    I’m so sorry this is happening.
    If the Jetpack plugin is causing the shop page on your site to become a blank page, there could be a few different issues at play:

    • Make sure you are using a compatible version of Jetpack and WordPress. Jetpack is regularly updated to work with the latest version of WordPress, so it’s important to keep both up-to-date to ensure compatibility.
    • Check for any error messages or warnings that may be displayed on the blank shop page. These messages may provide clues as to what is causing the issue.
    • Deactivate any other plugins you have installed to see if one of them is causing the conflict.

    More information: https://jetpack.com/blog/avoid-common-wordpress-plugin-problems/
    Jetpack Support: https://jetpack.com/support/

    I hope it helps! Let me know if you have any questions.

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