help
-
Hello, I am trying to re-register my domain ‘daynetsolutions.com’ I believe it was registered to this email address ‘(email visible only to moderators and staff)’ however when I tried to reset the password for this account it says it did not exist. I created a new account with the same email and now it is showing my old logo but no purchase history or tools are available to manage or renew daynetsolutions.com
I don’t have a site with WordPress.com yet
-
Hi there,
I can confirm that daynetsolutions.com is registered at WordPress.com but is under a different account and not your @wharrison78 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Because you have purchase history on your other account, locating and sharing a valid transaction ID with us is the fastest way to confirm account ownership. From there we will be happy to help you manage your upgrade and any future renewals. Thanks!
- The topic ‘help’ is closed to new replies.
WordPress.com Forums 