help
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still trying to connect my domain to another wordpress site and its now saying i dont have access to it even though ive paid for it
http://www.davidbowespaintinganddecorating.co.uk needs transferring to
http://www.davidbowespaintingdecorating.co.uk this has got to be the worst site for contacting or getting help really should have used a different website builder im really disheartened by the whole experience
The blog I need help with is: (visible only to logged in users)
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Hello –
I can help you get this squared away. There’s some confusion here because the domain and upgrades are actually across 2 different user accounts. This is why you’re having so much trouble.
So, let’s start at the beginning and work through it together.
You’ve contacted us from davidbowes1 user account here in the forums. On this account you have davidbowespaintinganddecorating.wordpress.com and davidbowespaintinganddecorating.co.uk
The other account is davethedeccy it has been added as a user on the sites that are connected to the account you’ve used to contact us. On the davethedeccy account you have davidbowespaintingdecorating.wordpress.com with davidbowespaintingdecorating.co.uk and a premium hosting plan.
We can help you move all of the upgrades on to one account as our first step. You can then close the secondary account to limit this confusion going forward. Please post here form davethedeccy confirming you have access to it and we can proceed. We will need to know which account you want to use going forward.
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