HELP

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  keirobyned75be09c3 · Member · Mar 22, 2023 at 11:11 pm

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  Hello, I created this blog (https://hopefulinisraelblog.wordpress.com) using my old work email address, (email visible only to moderators and staff)
  I changed jobs and therefore email addresses and failed to update word press before I lost access to my account. Can I please get access to this blog again.
  thanks. My old phone number in Kenya was [redacted].
  Robyn

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  fstat · Staff · Mar 23, 2023 at 7:31 am

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  Hi there,

  Since you don’t have access to the email address associated with that account, to regain access to it, we’ll need one of the following things:

  • A transaction ID for any upgrades purchased for the account

  https://en.support.wordpress.com/transaction-id/

  • The WordPress.com account activation link, which we sent to your email address when you first registered with us.

  For more information, please read our Account Recovery guide:

  Recover Your Account

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  josephmartinluther · Member · Mar 23, 2023 at 8:42 am

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  Hi Robyn, I understand your issue. I suggest you contact WordPress support for assistance in regaining access to your blog. You will need to provide them with your old email address and phone number for verification purposes. Once they verify your information, they should be able to provide you with a way to regain access to your blog. If you have any further questions or require more support, please feel free to reach out to WordPress directly. Good luck!