Help!

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  mtruejiu · Member · Apr 14, 2023 at 4:01 pm

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  I cant access my website!! It went down and I have no idea how to fix it!

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Apr 14, 2023 at 10:59 pm

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  Hi @mtruejiu, your site isn’t using our services, so I can’t fix it from this side, but maybe I can point you in the right direction. Can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.

  Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.

  Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!