help!

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  olhouston · Member · Apr 25, 2023 at 7:54 pm

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  I have an elearning developed in WordPress but the developer died. It is my site on WordPress. http://www.temperamentselling.com/?wlfrom=dashboard and when I try to get there it says ‘critical error on this website’ Can someone contact me and walk me through how to get that site back up and how to get access to it so that I can continue to admin the elearning.

  Self-declared URL: temperamentselling
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 26, 2023 at 6:02 pm

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  Hi there,

  http://www.temperamentselling.com is not hosted here at WordPress.com, but rather with Hostgator. I would recommend contacting Hostgator as they would be able to assist you in regaining access to the back end of your site:

  https://www.hostgator.com/contact

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!