HELP
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I transferred from Squarespace to you Monday and my MX records were wiped. I can’t login to WordPress because I can’t receive emails therefore the login code is not received on my end. That is why I am messaging from my personal instead of work account. Can you just update the MX records for me so I can then login or reach out to me to help. I am pasting them below. I am a psych nurse practitioner and it’s really bad that my email is down.
Name/Host/Alias Priority Value/Answer/Destination
Blank or @ 1 ASPMX.L.GOOGLE.COM
Blank or @ 5 ALT1.ASPMX.L.GOOGLE.COM
Blank or @ 5 ALT2.ASPMX.L.GOOGLE.COM
Blank or @ 10 ALT3.ASPMX.L.GOOGLE.COM
Blank or @ 10 ALT4.ASPMX.L.GOOGLE.COMWP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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I understand you are contacting us from a different account since you have lost access to your other one, yes?
I can confirm that resonancementalhealth.com is registered at WordPress.com but is under a different account and not your @neuronaldissonance login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
The good news is that your proof of purchase is the fastest way to regain access. Once you are connected to the correct account we are happy to help you with managing your things further. Thanks for your patience!
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