HELP

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  njohnson2200 · Member · Jul 11, 2023 at 8:44 pm

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  MY Domain Deleted My Emails

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  njohnson2200 · Member · Jul 11, 2023 at 8:47 pm

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  My Emails magically disappeared and Microsoft and my internet provider Spectrum stated that it was the fault of the one that hosted my domain name and that is you guys. This is not a matter to take lightly I have been reaching out to you guys to no avail. Can’t talk to no one on the phone and no responses SMH…..

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  fstat · Staff · Jul 13, 2023 at 12:24 pm

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  Hi there,

  Could you please let us know the domain name you’re referring to? From our records associated with this WordPress.com account, we don’t see any registered or connected domains.

  I’d also like to clarify an important point. We are WordPress.com, a hosting platform that utilizes the WordPress software. There’s another entity, WordPress.org, which provides the open-source WordPress software that people can use to build their own websites. Many other hosting providers use the WordPress.org software to power the websites they host. It’s not uncommon for some people to get confused between the two, but they are indeed separate entities.

  Once you provide us with the domain name in question, we can conduct a thorough investigation and offer more concrete assistance.