Help !

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  andrea56d23ba0c6 · Member · Aug 2, 2023 at 12:40 pm

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  I recently took a break from my website. I am working on another project. But I realized I owed $3 to continue using the email. Right now it will not allow me to email anyone back & this was my main work email & I have brands emailing me that I can’t email me back. Can I pls have access back for 3 days so I can email everyone back pls. This is very important. Or if I need to pay $3 to access it for a month I will. Pls Help urgently.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Aug 2, 2023 at 5:59 pm

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

  Once you are connected to the correct account we are happy to help you with managing your account. Thanks!