Help

  • Unknown's avatar

    Hi there,

    So I hired a company to create an existing website I had with GoDaddy. GoDaddy just wasn’t as functional as I needed it to be. Long story short, the company is trying to scam me (amongst other things) by saying I need to purchase this, that and the other and according to someone I consulted, what I am being demanded to pay is a part of the package I paid for. As it stand right now I am extremely upset and very uncomfortable with how I am being treated by this company. I would like to switch to you since it was the platform the company told me he was using to create my site. I do have questions I need to ask you before I fire them and lose all my existing products and designs. Please help a girl out??

    Self-declared URL: LaBonneSorciere
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    I am trying to reach the build team.

    Self-declared URL: labonnesorciere.com
    Jetpack: Unknown
    WP.com: Unknown

  • Hey there,

    I am sorry to hear that you are having such a negative experience, but we would be happy to have you here at WordPress.com. First, if you have access to the existing site they have been working on and can install plugins, you can import the existing content so that you don’t have to lose what you have paid for so far.

    We also have a great service to build the site on your behalf, our team will work with you to scope out the project and come up with a good solution for your vision. You can learn more about our site-building services here.

    I know you had some specific questions as well, so please let us know what we can answer and we will be happy to help you further!

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