help
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Hi
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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To actually get help a simple ‘hi’ doesn’t say much. Post your question or problem in this public forum and someone will answer.
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Yes, we have an account: Shoreline Education for Awareness. Arlene Esqueda is the contact person but she is no longer on our board. Very difficult to penetrate wordpress and figure out WHERE I change the contact person to me. I am Betsy Neeley, the treasurer of SEA. Do You have a phone number, someone I can talk to?
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WordPress.com doesn’t have phone support.
https://sea-edu.org/ is running on the wordpress.com platform. To restore access to the account owning that site, you can use the transaction id at https://wordpress.com/support/account-recovery/#account-recovery-help
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Hey there,
As mentioned by @staartmees, we do not have phone support, but we would be happy to help you regain access to the ownership account. In this case, you can reach out to the previous site manager to transfer the site or use the account recovery process to recover access to the account. You can follow our help guide here for information on account recovery:
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify yourHope this helps!
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