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  bruntonreeda · Member · Feb 7, 2024 at 12:19 pm

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  Why can’t I access live chat, I have an explorer plan!?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Feb 7, 2024 at 12:27 pm

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  Hi there,

  We apologize for the inconvenience you’ve experienced with our live chat availability. Our goal is always to provide the best and most attentive assistance to each and every one of our customers. Sometimes, depending on the time of day or the current workload of our support team, the live chat may be temporarily unavailable.

  That said, how can I assist you? Please let me know your questions or concerns, and I’ll do my best to help.