Help

  • Unknown's avatar

    I paid a subscription but for my main website http://www.travtoro.com but on your system is still travtoro.wordpress.com and I can’t change the main domain

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    You can set your domain as the primary address by following these steps.

    WP
    Domains » Set a Primary Address
    3 min read
    Your primary site address is the domain that people will see in their browser’s address bar when visiting your site. It is the address you use to promote your website. Requirements To use a domain as your site’s primary address, you will need: A domain registered or connected to WordPress.com. Any paid WordPress.com plan. With a paid WordPress.com plan, you can set a custom do

    However, before you do this, you will want to point the domain to the WordPress.com nameservers or IP addresses. Otherwise, the primary domain will keep loading your site hosted elsewhere. The instructions for pointing the domain to your WordPress.com site are on this page:

    WP
    Domains » Connect a Domain to WordPress.com
    5 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Follow the steps in this guide to keep your domain registered with your current provider and connect it to your WordPress.com site. About Domain Connection Connecting a domain to your WordPress.com site means: Your domain will show the site you created on WordPress.com without

    I noticed you canceled the WordPress.com Explorer plan. I welcome you to try the steps above again and update to the WordPress.com Explorer plan so that we can help you build your website with us.

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s it for, and what features do you need on it? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly. 

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