help
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need someone to talk to
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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If you are talking about a WordPress.com plan you purchased last month I believe you will have now gone past the 14 day refund window.
You can process a refund directly through your account. This guide explains the WordPress.com refund policy and shows you how to cancel a purchase or renewal and receive a refund. How to Get a Refund To refund a purchase or renewal, take the following steps: Click on your profile at https://wordpress.com/me. On the side, select the Purchases menu option: Select the purchase -
I have tagged your post so the staff can see it. Please wait patiently, someone will get back to you shortly. 😃
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Hi!
We checked, and there are no purchases on your WordPress.com account in 2025. The last purchase was in 2024. If you have been charged on another WordPress.com account, please email us at help@wordpress.com and share the transaction ID for the purchase.
Here’s a list of how WordPress.com charges may appear on your statement: https://wordpress.com/support/billing-history/#on-your-credit-card-statement
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