HELP

  • Unknown's avatar

    I already deleted my wordpress site thinking that it will automatically cancel my 2 week free trial for the premium that expires on the 15th of March. But when i clicked billing history, it still says “upcoming payment $99.00 on March 15th.” Please Help! I don’t know if I’ll be charged or not because the website is already gone but the billing history is still there. I don’t want to be charged $99

  • Unknown's avatar

    I flagged this for staff. It could be a couple of days before they get back to you, but they will give you a full refund. Thanks for letting us know.

  • Unknown's avatar

    Hi there!

    Sorry for the delay. It looks like you canceled your payment for the upgrade. Please note, it normally takes around a week for a refund to appear on your bank statement.

    Please let me know if there is anything else I can help with!

  • Unknown's avatar

    Thank you it canceled

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