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Forums / HELP !!!!!

HELP !!!!!

  • Unknown's avatar
    sweetestdreamsphotograph · Member · May 22, 2014 at 3:39 pm
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    I am trying to figure out my login for my premium acct. I have no idea which email address its under , I have several. The renewal just happened and I had completely forgotten about it until yesterday. I want to be able to use this account since Im paying for it but have no clue how to go about finding my login info. Like I said its been a year . All of the info Ive entered has brought me to a couple of my accts but none are premium.

  • Unknown's avatar
    timethief · Member · May 22, 2014 at 3:41 pm
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    You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • Unknown's avatar
    sweetestdreamsphotograph · Member · May 22, 2014 at 3:51 pm
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    Unfortunately I have no clue what email its under thats the issue. Even the recovery link states it needs the email. I just have my billing email for paypal.

  • Unknown's avatar
    timethief · Member · May 24, 2014 at 6:23 pm
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    Please complete as much information as you can here https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • Unknown's avatar
    auxclass · Member · May 24, 2014 at 6:27 pm
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    Have you tried the email address the bill was sent to? At a minimum the email is sent to the upgrade owner, usually that turns out to be the email the blog / account was registered with

  • The topic ‘HELP !!!!!’ is closed to new replies.

Tags

  • help
  • login

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 12 years
  • Latest reply from sweetestdreamsphotograph

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