help!

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  carla839 · Member · Apr 5, 2015 at 5:33 pm

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  Hi I have a blog called homemade on the high street.com and I wanted to link it to a domain name that I have so I changed to www link to http://www.carlaharrisglass.com and now it doesn’t link to anything except the hosting page and I cant seem to be able to get back into the wp-admin to change it back.

  Please help!!

  many thanks

  Carla

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  pmciano · Member · Apr 7, 2015 at 6:28 pm

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  @carla839

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, carlaharrisglass.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  In regard to your issue, the following pages may be of assistance:

  http://codex.wordpress.org/Common_WordPress_Errors

  http://bit.ly/1O4pRyQ

  If you have any questions regarding WordPress.com, please let us know.