Help

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  mihaipop2015 · Member · May 23, 2015 at 7:19 am

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  Hello,
  After trying to buy a domain, I got this: ” The transaction was declined. Please contact your card issuer as they may have blocked the transaction for anti-fraud purposes. Alternatively, try another card.”
  I called my bank support and they said there were no requests from any system and probably something went wrong with the site I tried to purchase.
  What can I do to solve this problem?
  Thank you!

  The blog is mihaipromotion.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  lizthefair · Member · May 24, 2015 at 8:42 pm

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  I’m not seeing a failed transaction in this account. Could you try one more time? If you still have trouble let me know and I’ll send you a manual payment link in a private email.

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  mihaipop2015 · Member · May 25, 2015 at 1:51 pm

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  Its not working... Ive just tried

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  lizthefair · Member · May 25, 2015 at 2:18 pm

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  I’ll send you a private email, and we can take care of this issue from there.

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  robindeer · Member · May 26, 2015 at 7:03 am

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  Hi lizthefair!

  Today I was trying to buy a domain here in WordPress, but unfortunately I encountered the same difficulty: “The transaction was declined. Please contact your card issuer as they may have blocked the transaction for anti-fraud purposes. Alternatively, try another card”.

  I think I need some help to solve it :) Thanks!!

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  africajustin · Member · May 26, 2015 at 8:54 am

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  CAN SOMEONE REPLY TO ME PLEASE –The Blog is mine –I AM Justin Thorne — justInAfrica is my blog but there are problems ….my Email is = (email visible only to moderators and staff)

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  lizthefair · Member · May 26, 2015 at 1:05 pm

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  africajustin–the blog you are writing about isn’t in the account your are writing from. If the site in question is yours and you’ve lost the login information, you can recover it by following the instructions here

  Recover Your Account

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  lizthefair · Member · May 26, 2015 at 1:06 pm

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  robindeer–

  I’ll send you a private email to follow up with your billing problem.

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  robindeer · Member · May 27, 2015 at 7:17 pm

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  Hi lizthefair, nice fairy-nick!! :)

  Obviously I’m waiting for your kind technical email, but I’m afraid I don’t know where I can find it :|

  Will you send it at gmail or at WordPress mail, please? Because I really don’t find anything still.

  Thanks so much again :)

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  lizthefair · Member · May 27, 2015 at 8:06 pm

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  robindeer — I sent a follow up email to (email visible only to moderators and staff) (only you and WordPress.com staff can see the email address). If you search for mail from help@wordpress.com you should find it.