Help accessing my account

• 

  christinrachelle · Member · Jun 30, 2021 at 11:31 pm

  • Copy link
  • Add topic to favorites

  This is my website and I am trying to access my account both accounts use my email (email visible only to moderators and staff) so I am not being able to access my other site as well.

  The site I need help with is https://(email visible only to moderators and staff). This site is not linked to my WordPress.com account.

• 

  supernovia · Staff · Jul 1, 2021 at 2:45 am

  • Copy link

  Hi! This is for https://lifewithchristinrachelle.com/ right? It uses a different email address, actually, so:

  – Try commenting on the site, then check all of your emails. The one that gets a notification (assuming you have them on, which is default) is the one you can use to recover access. Be sure to check all addresses you might have used back when you set up the site. You can ask your friends what addresses they have in their contacts, too.

  – You could also use a transaction ID to regain access. We have more info here:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Hoping this helps!