help accessing my site
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We had a 3rd party working on our site and he disappeared. Now we can’t access our website: http://sterlingexpressionsjewelry.com/
It is not showing up under our account. No idea what to do. new tech said I need the specific url and factor authentication code. If I had any idea what those were……
So here is my info: Ann Jayne
Sterling Expressions jewelry
707-580-2308
email: (email visible only to moderators and staff)
personal email: (email visible only to moderators and staff)
If you need any other info from me, please let me know. Hope we can get this done. Thanks! Ann Jayne -
sterlingexpressionsjewelry.com is hosted by GoDaddy.com
It is not hosted here by wordpress.COM
WHOIS: Click Here
IP Address: 107.180.44.146
Name Servers:
ns22.domaincontrol.com
ns21.domaincontrol.comWe cannot help you here at all. Our support docs do not apply to it and we do not provide support for any sites that are not hosted by wordpress.COM. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
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