HELP! Accidentally Requested for Cancel & Refund to Wrong Account

• 

  jordie808 · Member · Jul 19, 2013 at 4:52 am

  • Copy link
  • Add topic to favorites

  Hi,

  I have two subscriptions, of which one of them I wanted to “Cancel and Refund”. However, I clicked the wrong subscription and was wondering if I could reverse this process. I have a paid-domain account, which I want to keep but accidentally deleted; the “WordPress.com Premium” account is the one I wanted to initially delete.

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Jul 19, 2013 at 5:12 am

  • Copy link

  I flagged this for staff attention

• 

  eurello · Staff · Jul 19, 2013 at 10:43 pm

  • Copy link

  Hi there – no problem, I’ve canceled the ‘premium’ part, but left your domain. And I’ve refunded $73.00, which is the $99 premium cost less the $26 of a privately registered domain. Are you all set with this now? :)

• 

  jordie808 · Member · Jul 19, 2013 at 11:11 pm

  • Copy link

  no, i am fine with the premium of the $99 dollars.
  plz refund that. thank you

• 

  jordie808 · Member · Jul 19, 2013 at 11:27 pm

  • Copy link

  i got the problem fixed, i wanted to keep the premium and cancel one of the other websites but i got that fixed so now i am fine with the $99

• 

  eurello · Staff · Jul 22, 2013 at 4:55 pm

  • Copy link

  Hi there – Ok, I see you’ve re-purchased the premium upgrade. So you are all set now? Let us know if you need anything else. :)