HELP! ALL FACEBOOK SHARE COUNT disappeared this month

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  thehealedheart1 · Member · Apr 14, 2017 at 12:37 am

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  Hello, I had a lot of shares on my posts like over 200 and now they are all gone! I see the Facebook share button but the count is non-existent and no longer shows any numbers!

  The blog I need help with is: (visible only to logged in users)

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  invisiblehypothyroidism · Member · Apr 14, 2017 at 6:58 am

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  Mine is the same! It’s really driving me nuts but I’ve had no response to my post a few days ago :(

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  kokkieh · Staff · Apr 14, 2017 at 12:57 pm

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  Hi there,

  This is a problem on Facebook’s end. We have made them aware of this, but I can’t tell you if or when they will fix it.

  For now, if you switch your button style to the Official Buttons the share counts should still show, but for all other button styles they don’t.

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  thehealedheart1 · Member · Apr 14, 2017 at 1:18 pm

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  thanks for your response! How do you switch your button style?

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  kokkieh · Staff · Apr 14, 2017 at 1:29 pm

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  Go to My Site ->Sharing ->Sharing Buttons. You’ll see the button styles heading on that page.

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  kokkieh · Staff · Apr 18, 2017 at 12:59 pm

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  According to Facebook this should be fixed now, so if you switch back to your old sharing button style you should see the share count again. You might also need to clear your browser cache for it to update.

  If it’s still not showing the share count for you, please let me know.