Help! All of my plugins have dissappeared. Cannot access addresses from seamlessdonations

  • Unknown's avatar
    annieloustudio · Member ·

    I recently downloaded a plugin called nextgen (for one of my sites unrelated to the one I am trying to access) and now am unable to access any of my plugins, and most importantly am unable to access my list of donors in seamless donations (I need to send packages asap), can you help me? I would like to delete the nextgen plugin but cannot access plugins at all and when I try to login to my wp-admin page I recieve an error (saying that nextgen plugin is causing an error).

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mapetrei · Member ·

    Looking at your domain (annieloustudio.com), I see that this is not hosted on WordPress.com, but on HostGator. What this tells us is that you are WordPress.org user, not a WordPress.com user.

    This forum is dedicated only to the websites hosted on WordPress.com.

    To know more about the difference between WordPress.com and WordPress.org, check this link: https://en.support.wordpress.com/com-vs-org/

    The support forums for WordPress.org can be found here: https://wordpress.org/support/

    You should get in touch with your host (HostGator) as only them would be able to help in a situation like this. You can contact them HERE: https://www.hostgator.com/help

    Hope this helps!

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