Help! ASAP!

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  bendingassassins · Member · Jan 16, 2015 at 11:51 pm

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  So I contacted someone awhile ago about my plans. She told me that I would now be paying a monthly fee. Instead of the $99/year. But now my free trial is about to expire for Premium and I’m only able to pay a monthly fee! So help please and ASAP!!!!!!!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 17, 2015 at 12:04 am

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  bendingassassins

  Please just ignore the spammer who is dropping links here as I reported the blog to Terms of Service Staff.

  There is no such thing now or has there ever been such a thing as monthly payments for any WordPress.COM upgrades. We all pay in full for every upgrade at the time of purchase.

  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

  We will send you an email reminder one day before you will be charged.

  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund and also disable auto-renew.
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it please.

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  lizthefair · Member · Jan 17, 2015 at 3:35 am

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  @bendingassassins

  I’m not seeing any active upgrades on your account. Did you purposefully remove them?

  So I contacted someone awhile ago about my plans. She told me that I would now be paying a monthly fee. Instead of the $99/year.

  Could you tell me more about this? Did you move to a self-hosted site and are now paying your new host each month? As TimeThief mentioned, we don’t offer monthly payments, so I want to make sure everything is ok.