HELP ASAP. Lost website

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  alexcmackay · Member · Mar 27, 2020 at 2:28 am

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  HI i had another website with the domain under…
  http://alexandram.sgedu.site/
  and it is no longer working. I need this resolved asap as it is for university assessment.
  The username was alexmack.

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  staff-mckluskey · Staff · Mar 27, 2020 at 8:57 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.