Help cancel

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  julenepaul · Member · Feb 26, 2023 at 3:39 pm

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  I believe I have cancelled my account, but I still received a receipt via email. Please cancel it so I don’t get charged for the domain fee and subscription fee. Thanks for your help.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · Feb 27, 2023 at 2:12 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the purchased upgrade is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!